Workshop “Green Skills in Tourism and Hospitality”


 Friday, 12th November 2021, from 2.00 pm to 3.30 pm (GMT+7)

  Register HERE to join us!


Online workshop to discuss with tourism & hospitality educators the relevance of green skills for the tourism workforce. 

In view of COVID-19 and its ongoing impacts, enhancing sustainability has become more relevant and urgent than ever before for the tourism industry. 

As tourism and hospitality is a labor-intensive industry, it is indisputable that human resources are essential to convert into action any sustainability strategy or policy. A workforce that is equipped with knowledge and skills for more sustainable operations is a great asset for any tourism provider to smoothly adapt to customers’ demand for more responsible travel experiences

By training the responsible workers of tomorrow and implementing green practices in their own operations, educational institutions can accelerate the sector’s transition to a more environmentally responsible business model.

Discussions will focus on the following topics:

  • Green skills for the citizens of tomorrow
  • Tourism and environment
  • Green skills as an asset for employability

For whom

Tourism and Hospitality teachers and trainers.


With a view to encouraging participants to increasingly integrate environmental considerations in training, the event will provide a forum for the presentation and discussion of: 

  • The importance for the industry to operate more responsibly and to be more environmentally sustainable
  • The role that human resources play in responsible business operations
  • The importance for young people, especially future tourism professionals, to develop green skills


Online workshop. The session will include interactive activities such as quizzes and exchanges with industry players who will provide valuable insights on the topic.



Alichith Phengsavanh

Angsana Maison Souvannaphoum Hotel

Human Resources/Learning Manager

Alichith Phengsavanh graduated from Canberra Institute of Technology, Australia, where she earned an Advanced Certificate in Office Administration. Since 2008, she has been working as Human Resources/Learning Manager at Angsana Maison Souvannaphoum Hotel, a sister brand of Banyan Tree Hotel & Resort. Alichith is a strong advocate for self-learning. Over years, she developed her own sustainability skills and a passion for environmental protection. As Sustainability Champion at her company, she is in charge of engaging the hotel’s staff in a variety of sustainability initiatives and ensuring proper implementation.

Ayako Ezaki

Training Director?

Global Sustainable Tourism Council (GSTC)?

Ayako Ezaki is the Training Director for the Global Sustainable Tourism Council (GSTC). In this capacity, she serves to develop, manage, and market the GSTC Sustainable Tourism Training Program, and over the last few years has worked with hundreds of tourism industry professionals and organizations from around the world supporting sustainability practices for tourism businesses and destinations. Having worked for more than a decade in tourism professional training and education, Ayako specializes in content building, educational program design, training facilitation and project planning. She also brings many years of experience in online communications and content marketing. Ayako also serves as the Expert Coordinator for Tourism Declares Climate Emergency, a global network of tourism industry stakeholders coming together to make tourism more climate positive.

Sophie Hartman

ASSET-H&C Network Coordinator

Institut Européen de Coopération et de Développement (IECD)

Over the past decade, Sophie has been working with non-profit organizations and intergovernmental projects in Asia and Latin America. As network coordinator, Sophie provides strategic, technical, and operational support to the Association of Southeast Asian Social Enterprises for Hospitality & Catering (ASSET-H&C), a regional network of innovative vocational training centers that promote social and economic inclusion of vulnerable people in Southeast Asia. The association brings together 12 educational institutions willing to work hand in hand to better fulfil their common mission of making a positive impact on the lives of disadvantaged youths and adults across Cambodia, Lao PDR, Myanmar, Thailand, and Vietnam.

Nicholas Wade

General Manager

Khiri Travel Vietnam

Nick is the General Manager of Khiri Travel Vietnam. Having worked at Khiri for over four years, Nick has been responsible for their sustainability initiatives within the country as well as leading the product design of their new tours, where a focus on sustainability is a prerequisite. In 2018, Nick was a co-founder of the IMPACT Vietnam group.

Director Sustainability

John Edward Roberts

Minor International


John has spent the past 22 years living in Asia working on Captive Elephant Management, Conservation from the Anantara Golden Triangle Elephant Camp & Resort in far North Thailand and, latterly, Hotel Sustainability for Minor Hotels. Under his Group Director of Sustainability & Conservation remit, John oversees the hotel group’s Green Growth 2050 sustainability certifications, development of long-term environmental conservation initiatives and works on the implementation of Minor’s waste management policies with a particular interest in reducing food waste & waste to landfill. He is a member of the IUCN’s Species Survival Commission’s Asian Elephant Specialist Group, the World Travel and Tourism Council’s Illegal Wildlife Trade Working Group, the Mekong Tourism Advisory Group, Sabah’s Captive Elephant Technical Working Group and is a founder member and co-chair of the Asian Captive Elephant Working Group. Additionally, he is a trustee of the English Registered Charity the International Trust for Nature Conservation and acts as Director of the Thai registered Golden Triangle Asian Elephant Foundation. He has contributed articles to publications as diverse as Bird Conservation Nepal, Land Rover Monthly, a book of essays “Reflections of Elephants” and, academically, Fowler’s Zoo & Wild Animal Medicine and CABI’s “Elephant Tourism Business”.


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